Your order for silver jewelry, semiprecious stones or silver accessories is made through the “Shopping Cart”.
The order is considered final only after the telephone confirmation of the availability of the products in stock and of the prices by one of our agents.
How do I pay?
Payment is made in the “refund” system, as a result of the shipment of the parcel by Romanian Post or Fast Courier, depending on the option selected at the time of online ordering
Deliveries and Returns
Delivery time: 4-5 days from the phone confirmation of the order.
Delivery by Romanian Post is available in any locality in Romania.
The payment of the price is refunded when the parcel is lifted.
The cost of delivery by Romanian Post is calculated according to the weight of the parcel.
The cost of delivery also includes the reimbursement fee, charged by the Romanian Post for sending the money.
The package is picked up by the customer from the Postal Office to which he belongs.
The final price paid by the client consists of the price of the product and the related shipping and / or collection costs (or sometimes there is no shipping charge). Our company does not charge any additional charge to the customer when buying the product.
Warranty and Authorizations
Dimas Gold offers you the possibility that, as long as the purchased products are not according to expectations, you will receive a return within 10 working days of receiving them, without penalties and without invoking a reason (Order no. 130/2000).
The only costs incurred by the consumer are the direct costs of returning the products (Order no. 130/2000).
The reimbursement of the amounts paid by the client will be done in compliance with the legal provisions, within no more than 30 days from the date of termination of the contract by the consumer (Order no. 130/2000).
The customer cannot claim any damages – moral or material – over the amount of the amounts paid for the order / orders.
The products will be returned in the original packaging, with the components or accessories received on purchase.
The objects must have the same appearance as the one they received and, as the case may be, have the seals intact or have no traces attesting to operations prohibited by the manufacturer or supplier on the products.
The identification data of Dimas Gold SRL, the owner of this presentation site are:
CONSUMER INFORMATION 0800.080.999
According to the requirements of Law no. 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data, amended and supplemented and of Law no. 506/2004 regarding the processing of personal data and the protection of private life in the electronic communications sector, Dimas Gold S.R.L. has the obligation to administer in a safe manner and only for the specified purposes, the personal data you provide us about you, a member of your family or another person.
The purpose of the data collection is: to carry out in good conditions the delivery and invoicing of the ordered products, the information by newsletter regarding the promotions, contests and new products from the site.
The provision of the correct data is mandatory, these being necessary to carry out in good condition the invoicing and the delivery of ordered products. Your refusal makes it impossible to carry out product deliveries. The recorded information is intended for use by the site operators.
According to the Law no. 677/2001, you benefit from the right of access, of intervention on the data, the right not to be subject to an individual decision and the right to address the justice. At the same time, you have the right to oppose the processing of personal data concerning you and to request the deletion of the data. In order to exercise these rights, you can send a written request, dated and signed to Dimas Gold S.R.L ..
If some of the information about you is incorrect, please inform us as soon as possible.